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Terms & Conditions

  • We may update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting on our website. Continued use of our services after any such changes constitutes your acceptance of the new terms.

Changes to These Terms

  • Website Use: You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions. You may not use our website to engage in any unlawful, fraudulent, or harmful activities.

  • Accuracy of Information: We strive to ensure that all information on our website is accurate and up-to-date. However, we do not warrant the accuracy or completeness of the content and may make changes to the website at any time without notice.

  • Links to Other Websites: Our website may contain links to third-party websites. We are not responsible for the content or practices of these third-party sites. Use of these links is at your own risk.

Travel Scrable Website

  • If you have a complaint, please notify us as soon as possible so we can address it promptly. Any disputes arising from these terms or your use of our services will be resolved according to the applicable laws.

Complaints & Dispute Resolution

Privacy of Information

  • Collection and Use of Personal Information: We treat all personal data shared by our guests with utmost confidentiality. To facilitate your booking, Travel Scrable may collect and utilize details such as names, dates of birth, addresses, contact numbers, email addresses, Aadhar numbers, PAN numbers, passport details, and other sensitive information, including religious beliefs, health and mobility conditions, medical histories, and dietary needs. This information may be shared with various entities involved in your travel arrangements, including consulates, embassies, visa agencies, tourism boards, customs and immigration authorities, transportation providers (airlines, cruise lines, railways), hotel operators, destination management companies, marketing and communication agencies (for SMS, email, WhatsApp), partners, tour managers, and occasionally, fellow travelers.

  • Disclosure Requirements: Personal data may be disclosed if required by legal obligations, court orders, or inquiries from government or regulatory bodies.

  • Communication Practices: To keep you informed about your travel, new offerings, promotions, and special events, Travel Scrable may send you messages via SMS, email, WhatsApp, or phone calls. By making a booking, you agree to allow us to use and share your personal information with the relevant third parties as outlined.

  • Use of Media and Testimonials: Travel Scrable retains the right to utilize guest testimonials, emails, photographs taken during tours, video clips, and social media posts tagged to Travel Scrable for marketing purposes. This includes using such media across various platforms for promoting our tours, packages, destinations, and related content, without needing further consent or additional compensation.

Intellectual Property

  • All content provided by Travel Scrable, including logos, text, images, and website design, is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

  • You agree to comply with all applicable laws and regulations while using our services. Any inappropriate behaviour, including but not limited to, abuse, harassment, or fraud, may result in the cancellation of your booking without a refund.

Customer Conduct

  • Copyright: All content on our website, including text, images, logos, and other materials, is protected by copyright and intellectual property laws. Unauthorized use or reproduction of any content is prohibited.

  • Browsing Licence: We grant you a limited, non-exclusive, non-transferable licence to access and browse our website for personal use only. You may not use our website for commercial purposes or distribute any content from it without our express written permission.

Copyright and Browsing Licence

  • Our Responsibility: Travel Scrable acts as an agent for third-party suppliers (e.g., airlines, hotels, tour operators). We are not responsible for any acts or omissions of these suppliers, including but not limited to delays, cancellations, or overbookings.

  • Limitation of Liability: To the fullest extent permitted by law, Travel Scrable's liability for any claims arising from your use of our services is limited to the amount you paid for the service in question.

  • Force Majeure: We are not liable for any failure to perform our obligations under these terms due to events beyond our control, including but not limited to natural disasters, war, strikes, or government actions.

Liability

  • Early Booking Discounts: We offer discounts for early bookings made within a specific time frame. The discount percentage and eligibility criteria will be detailed at the time of booking.

  • Group Discounts: Discounts may be available for group bookings depending on the size of the group. Please contact us for more information on group discount rates.

  • Seasonal Discounts: From time to time, we may offer promotional discounts during specific seasons or for particular tours. These will be advertised on our website or through our promotional materials.

  • Loyalty Discounts: Returning customers may be eligible for a loyalty discount. Please inquire with our customer service team for details.

Discount Validity: All discounts are subject to availability and may not be combined with other offers unless explicitly stated. Discounts are not applicable to previously confirmed bookings.

Tour Price Discount Policy

  • Itinerary Changes: While we strive to provide the exact itinerary as advertised, we reserve the right to make changes due to unforeseen circumstances such as weather, strikes, or other factors beyond our control. We will do our best to offer alternative arrangements of equivalent value.

  • Cancellation: In rare cases, we may need to cancel a tour or service. If this happens, you will be offered a full refund or an alternative service.

Changes & Cancellations by Us

We strongly recommend that you purchase travel insurance to cover trip cancellations, medical emergencies, lost luggage, and other unforeseen circumstances. Travel Scrable is not responsible for any costs incurred due to lack of insurance.

Travel Insurance

  • Passports & Visas: It is your responsibility to ensure that you have valid travel documents, including passports and visas. We are not liable for any issues arising from incomplete or incorrect documentation.

  • Health Requirements: You are responsible for meeting all health requirements and obtaining the necessary vaccinations or medications for your travel destination.

Travel Documents

Payment Options

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, bank transfers, and digital wallets. The available payment options will be presented at the time of booking.

  • Currency: All payments are processed in Rupees. If you are paying in a different currency, the applicable exchange rate at the time of payment will apply. Any additional charges, such as currency conversion fees, are your responsibility.

  • Payment Schedule: Depending on the service, you may be required to pay a deposit at the time of booking, with the remaining balance due before the start of the tour. Specific payment schedules will be provided during the booking process.

Late Payments: Failure to make payments by the specified deadlines may result in the cancellation of your booking. We reserve the right to charge interest on overdue payments at a rate of [2%] per month.

Booking & Reservations

  • Booking Confirmation: All bookings are subject to availability. A booking is considered confirmed once you receive a confirmation email from us.

  • Payment: Full payment or a deposit is required at the time of booking, depending on the service. Failure to make the payment by the due date may result in cancellation of your booking.

  • Price Changes: Prices are subject to change due to currency fluctuations, government regulations, or other external factors. We will notify you promptly if any changes affect your booking.

  • Cancellations & Refunds: Cancellations must be made in writing. Refunds are subject to our cancellation policy, which may vary depending on the service. Please refer to the specific cancellation terms at the time of booking.

Welcome to Travel Scrable. These Terms & Conditions govern your use of our services, including booking tours, travel arrangements, and any other services provided by Travel Scrable. By using our services, you agree to these terms. Please read them carefully.

Introduction

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